Terms of Service

Welcome to Suitcasemaker, a B2B company located at No.31, Shalong Road, Houjie Town, Dongguan City, Guangdong, China, offering high-quality aluminum and titanium suitcases. These Terms of Service (“Terms”) govern your access to and use of our website, https://suitcasemaker.com (the “Website”), and the services we provide (collectively, the “Services”).

Acceptance of Terms

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use the Website or Services.   

Modifications to the Terms

We may revise these Terms at any time by posting the revised Terms on the Website. You are expected to check this page regularly so you are aware of any changes, as they are binding on you. By continuing to access or use the Website or Services after the revised Terms are posted, you agree to be bound by the revised Terms.

Orders

• All orders placed with Suitcasemaker are considered B2B transactions.
• You are responsible for providing accurate and complete information for your order, including delivery address and contact details.
• We reserve the right to reject any order you place with us at any time for any reason.

Payment

• Payment terms for your order will be determined in a separate agreement between you and Suitcasemaker.
• We accept various payment methods depending on the agreed-upon terms.
• You are responsible for all taxes and any other charges associated with your order.

Delivery

• We will strive to deliver your order within the agreed-upon timeframe. However, we are not responsible for delays caused by unforeseen circumstances beyond our control.
• We will ship your order to the address you provide at checkout.

Returns and Exchanges

• Suitcasemaker offers a limited warranty on our products (details outlined in a separate warranty document).
• If you receive a product that is damaged or defective, please contact us within [number] days of receipt to initiate a return or exchange.
• We will not accept returns or exchanges for any other reason without prior written authorization.

Intellectual Property

The Website and Services contain intellectual property belonging to Suitcasemaker, including trademarks, copyrights, and other intellectual property rights. You are prohibited from using any intellectual property without our express written permission.

Limitation of Liability

We are not liable for any damages arising out of or related to your use of the Website or Services. This includes but is not limited to, direct, indirect, incidental, consequential, or punitive damages.

Disclaimers

The Website and Services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or Services or the information, content, materials, or products included on the Website or provided through the Services.   

Governing Law

These Terms shall be governed by and construed by the laws of the People’s Republic of China.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written. 

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.   

Contact Us

If you have any questions about these Terms, please contact us at [insert email address] or by mail at:

Suitcasemaker No.31, Shalong Road Houjie Town, Dongguan City Guangdong, China